Refund Policy

💰 Refund Policy (Odeny Platform)

Effective Date: Now

We at Odeny strive to deliver high-quality educational content and user satisfaction. If you are not entirely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

• Request is made within 7 days of purchase.

• The course has not been more than 20% completed.

• The user has not downloaded course content in bulk or used access for commercial purposes.

2. Non-Refundable Items

• Downloadable digital products (e.g., PDFs, eBooks, etc.)

• Subscription plans after the trial period (if any)

• Courses bought at a discounted price or during promotions

• Services where significant personalization or mentoring has occurred

3. Refund Process

• Email your refund request to refunds@odeny.com with your Order ID and reason.

• Our support team will respond within 3 business days.

• Eligible refunds will be processed back to the original payment method within 7–10 business days.

4. Course Cancellation by Odeny

• If a course is removed or canceled by Odeny, a full or partial refund may be issued depending on access history.

5. Chargebacks & Disputes

• Filing chargebacks without contacting us first may result in account suspension.

• We are always happy to assist in resolving any issues directly.